Privacy Policy

1. Introduction

Kassa Connect ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our chatbot service. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our service to you.

• Personal Information: When you sign up for a trial or create an account, we may ask for your name, email address, company name, and payment details (processed securely by our third-party processor).
• Usage Data: We automatically collect information about how you interact with our website and chatbot, including your IP address, browser type, pages visited, time spent, and referring URLs.
• Cookies: We use cookies and similar tracking technologies to track activity and hold certain information to improve your experience.

3. How We Use Your Information

We use the collected data for various purposes:

• To provide, maintain, and improve our service.
• To notify you about changes to our service or policies.
• To provide customer support and respond to your inquiries.
• To monitor usage and detect technical issues.
• To send you marketing and promotional communications (only with your explicit consent).

4. Cookies & Tracking Technologies

We use cookies to enhance your experience, remember your preferences, and understand how you use our site. You can choose to reject cookies, but this may limit some functionality.

• Essential Cookies: Necessary for the website to function (e.g., authentication).
• Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and delivering our service (e.g., payment processors, hosting providers).
• Legal Requirements: If required by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data is transmitted via SSL/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location (particularly in the UK and EU), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate information.
• Erasure: You can request that we delete your personal data.
• Restriction: You can request that we restrict processing of your data.
• Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us.

8. Children's Privacy

Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@kassaconnect.com

Thank you for trusting Kassa Connect.